Effective Parking Violation Management Program (2012 LGAA)
City of Cohoes (Winner)
County: Albany County
Population: 10,001 to 50,000
City Hall: (518) 233-2121
In 2009, the City of Cohoes implemented a Parking Violations Management program that has produced significant improvements in service to the public, clearance rates and collection, with no concurrent increase in staffing or other operational expenditures. Prior to implementation of the program, the City (population 16,168) was experiencing a decline in clearance rates, lengthy disposition times, and a large backlog of unanswered summonses.